WEB APPOINTMENTS
Remotely Readings and or treatments are done via Zoom.
Zoom: You may need to download the app or browser extension. Do so at https://zoom.us/download. Afterwards, I will set up your Zoom web meeting, eventually an email is sent to you with a private link to access the meeting room in regards to your session.
BE ON TIME
-We will start the reading at your appointment time, on time;
-If you are late for your appointment (less than 15 minutes), your reading/ treatment still ends at the originally scheduled time as I must prepare for the client following you.
RECORDING
No recordings may be broadcasted publicly.
RESCHEDULING AND CANCELLATION POLICY
Rescheduling:
Advanced notice is required for rescheduling any appointment(s). If you need to reschedule a confirmed appointment, a 24-hour notice is mandatory.
Cancelling:
There is a cancellation fee of $30 (USD) in case you cancel a confirmed appointment with less than 24 hours of your appointment.
Missed & Late Appointments:
-Missed appointments will result in the loss of the reading/treatment fee. A refund will not be processed. And/ or If you are more than 15 minutes late for any reason, the appointment is considered missed/forfeited;
A missed appointment is a missed opportunity not only for you, but other clients that are eager to have a reading/treatment.
Once you purchased your session(s), you may only transfer to members of the same family, the ones directly connected with you, living in the same household - not transferrable to relatives, acquaintances, friends, or co.workers.
You certainly can buy a session/ or sessions to someone else, as a gift, with the consent and confirmation of the very person which is to be granted, yet the session(s) are not transferable to other individuals.
-Remaining/ Open session(s) have no expiry date.
Sincerely,
Kealoha Cristiano Okalani LLC
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